Sales Policy
Effective Date: December 16, 2024

At Pirris, we are committed to providing an exceptional shopping experience with the highest standards of quality, customer service, and satisfaction. This Sales Policy outlines the terms and conditions that apply to all purchases made through our website, retail store, or other sales channels. By making a purchase with us, you agree to the terms set forth below.

1. Product Availability
While we strive to ensure that all products listed on our website are available for purchase, the availability of items is subject to change. We reserve the right to limit quantities of products, refuse or cancel any order, or impose conditions on any purchase. If an item is unavailable after an order is placed, we will notify you promptly and offer alternatives such as backordering the item or issuing a refund.

2. Pricing
Prices listed on the Pirris website are in USD (or the applicable local currency for international customers). Prices are subject to change without prior notice. Sales tax, shipping costs, and other fees are additional and will be calculated at checkout based on your delivery address.

3. Order Processing and Confirmation
Once your order is placed, you will receive an order confirmation email. This email serves as acknowledgment of your purchase, but it does not guarantee that the items are in stock or available for immediate delivery. Orders are only processed and shipped once payment is successfully verified. We strive to process and ship all orders within 1-3 business days of receiving the order.

4. Payment Methods
We accept various payment methods for your convenience, including major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and other payment processors. Payment must be completed at the time of purchase. We do not accept checks or cash for online orders. In the event of payment failure or issues, we will notify you and attempt to resolve the matter.

5. Discounts and Promotions
From time to time, we may offer discounts, promotional codes, or special offers. These promotions are subject to specific terms and conditions, which will be provided at the time of the offer. Discounts are not applicable to previous purchases and cannot be combined with other offers unless specifically stated.

6. Shipping and Delivery
We offer standard, expedited, and international shipping options. Shipping costs are calculated at checkout based on the delivery method, weight, and location of your order. Pirris works with trusted shipping carriers to ensure timely and secure delivery of your order. While we aim to meet all shipping deadlines, delivery times are estimates and are not guaranteed. International orders may be subject to customs duties, taxes, or import restrictions, which are the responsibility of the customer.

7. International Orders
Pirris ships internationally to select countries. International customers should be aware that their orders may be subject to customs duties, taxes, and other charges upon arrival in their country. These charges are the responsibility of the customer. We recommend checking with your local customs office for information on potential fees before placing an order.

8. Order Cancellations
You may request to cancel an order within 24 hours of placing it. After this time, we are unable to cancel your order as it may have already been processed and shipped. To request a cancellation, please contact our customer service team at info@pirris.com. If we are unable to cancel your order, you may initiate a return once the product arrives.

9. Returns and Exchanges
Our Refund and Returns Policy governs returns and exchanges. We accept returns on eligible items within 14 days from the date of delivery. Items must be in unused, original condition, and in their original packaging. You may initiate a return by contacting our customer service team. Please review our detailed return policy for full terms.

10. Warranty and Product Defects
Pirris stands behind the quality of our products. If an item purchased from us is found to be defective, please contact our customer service team within 30 days of receiving the product. We will provide a full refund or replacement, depending on the situation. Our products are warranted against manufacturing defects for a specified period, as outlined in each product’s description.

11. Customer Support
We are dedicated to providing excellent customer service. Should you have any questions, concerns, or need assistance with your order, our team is available to help. You can contact us via email at info@pirris.com or call our customer support team at +1 (123) 456-7890.